Frequent Asked Question

What is Zedni?

Zedni offers a wide range of Videos on demand. Users can create their own profiles on the streaming portal, save videos to watch it later. Zedni have a variety of categories varies such as Hada2ek Al Quran, 2asma2 Allah Al HOsna, Omamon Amthalokom, Riyad Al Saleheen and many mores.

What do I do with Zedni?

Zedni is the ideal platform that offers you the top-rated informatics and islamic videos right on your mobile phone. You can personalize your channels and videos in your library with your own profile.

Where can I use Zedni?

Our service is available everywhere. You can access our platform anytime, everywhere and personalize your library with all sorts of videos and shows that we have. Zedni is the perfect platform for your modern mobile world.

Can I use it on my phone?

Zedni is compatible with all mobile devices (smartphones, tablets and feature phones). The best user experience is through smartphones and requires 2G and up.

How did I get subscribed to Zedni?

By coming across one of our promotional pages and click on the subscribe button. We confirm your enrolment to our services by sending you an SMS message to your mobile phone.

Is there a charge for using Zedni?

You are charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service. You can also find it in the welcome message you received upon subscribing and in the monthly SMS reminder you receive from us.

How can I manage my subscription?

Our Customer Service Team and we will be happy to help you. Details on how to get in touch with us are in next FAQ: 'How can I get in touch with Customer Service?'.


How am I charged for the service?

Subscription charges will be deducted directly from your prepaid mobile balance, or will reflect in your monthly post-paid bill. The service charge is weekly, and you will receive an SMS notification once the transaction is processed.


How can I contact Customer Services?

Our Customer Service Department will help with any problems you may have, and is available for you here: